Shipping policy

Shipping & Delivery Disclaimer

Once an order has been shipped and accepted by the shipping carrier, responsibility for delivery is transferred to the carrier. We are not responsible for delays, lost packages, stolen packages, damaged packages, or delivery issues that occur after the package has been handed over to the carrier.

Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for orders shipped to an incorrect, incomplete, or outdated address provided by the customer. Orders returned due to an incorrect address may be subject to additional shipping charges for reshipment.

If your package is lost, stolen, marked as delivered but not received, or arrives damaged, please contact the shipping carrier directly and file a claim using your tracking number.

Tracking information will be provided once your order ships. We strongly recommend signing up for carrier tracking updates and delivery notifications to monitor your shipment and avoid missed deliveries.

If you experience a delivery issue, please contact us as well. While we cannot guarantee a resolution, we will do our best to assist you in communicating with the carrier and locating your package.