Refund policy

Returns & Refunds Policy

Due to the nature of our products, all sales are final and we do not accept returns or exchanges.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 2 days of delivery. Include your order number and photos of the item and packaging so we can review the issue.

Orders may be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations cannot be guaranteed as inventory and production may have already been allocated to your order.

Refunds will not be issued for:

  • Incorrect or incomplete shipping addresses provided by the customer

  • Packages lost, stolen, damaged, or delayed after being accepted by the shipping carrier

  • Orders marked as delivered by the carrier

If you experience a shipping issue, please contact the shipping carrier directly and file a claim using your tracking number. We recommend signing up for carrier tracking notifications to stay informed about your shipment.